Our Pet Portal
Our Pet Portal is a private website that gives you secure online access to your pets' health information. We provide Pet Portals free of charge to all clients who have active e-mail addresses.
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How can I get Pet Portal?
Lots of ways! Here are three:
- Request one now at "Get Portal!" .
- Visit our hospital. Just give the receptionist your e-mail address.
- Call us on the phone and give us your e-mail address.
Once you provide us with your e-mail address you'll receive your password by e-mail.
How do I view my Pet Portal?
You view your Pet Portal by visiting our website and using your e-mail address and password to sign in. You must have "cookies" turned on in your browser in order to sign-in. You can bookmark the sign-in page, but not your Pet Portal, since it exists only when you are actually signed in.
What do you do with my e-mail address?
We use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pet's service reminders (vaccinations, exams, etc.) by e-mail.
We also use e-mail address to contact clients about practice updates and important health news, such as information about West Nile Virus. If you'd prefer not to receive e-mails from us, you can use your Pet Portal to change your e-mail preferences. You will still be able to use your Pet Portal, even if you choose not to receive e-mails from us.
Do you sell your mailing list?
We do not sell our mailing list. We do occasionally work with animal
health companies to offer discount coupons and other promotions for
products and services that we believe are beneficial to our patients.
We do not disclose your personal information.
We provide this service free of charge to all clients
with active e-mail addresses. You can use your Pet
Portal to manage your pet's health care and medication schedule,
communicate with us online, and learn more about your pet's
individual health and life-stage issues. Do I need a
separate Pet Portal for each pet? (If you see any
information about your pet or account that needs to be updated, you
can use the Pet Portal to let us know) How secure is my
Pet Portal? Your Pet Portal is
created each time you sign in. When you are not signed in, your Pet
Portal does not exist. This means that it's impossible for someone to
find and view your account on the open Internet. Only you (and anyone
with whom you choose to share your sign-in name and password) can see
your pet's information.
No! Your Pet Portal contains health information for each pet
with an active file in your account with us. Remember, in order to
have an active account, your pet must have visited our
hospital.
Your Pet Portal resides on a secure server protected by a fire
wall. Your personal information cannot be accessed by other Pet
Portal users.